Hasbro Sucks Customer Reviews and Feedback
Hasbro, Inc. (; a syllabic abbreviation of its original name, Hassenfeld Brothers) is an American-Canadian multinational conglomerate with toy, board game, and media assets, headquartered in Pawtucket, Rhode Island. Hasbro owns the trademarks and products of Kenner, Parker Brothers, and Milton Bradley, among others. Hasbro is incorporated in Rhode Island, and as of August 2020, over 80% of its shares were held by large financial institutions. Among its products are Transformers, G.I. Joe, Power Rangers, Rom, Micronauts, M.A.S.K., Monopoly, Furby, Nerf, Twister, and My Little Pony. The Hasbro brand also spawned TV shows to promote its products, such as Family Game Night on the Discovery Family network, a joint venture with Discovery, Inc. As of 2019, it is also the parent company of mass media and entertainment company Entertainment One.
After a Change.org petition and following several claims, Hasbro had to pull off the market a Troll doll, Doug Stanglin reported the story in USA Today,
"The DreamWorks Trolls World Tour Giggle 'n Sing Poppy Troll doll, introduced by Hasbro in its spring toy lineup, has a strategically placed button between its legs that giggles when the doll is placed in a seating position. Several posts on Facebook – and a Change.org petition – describe the button as located in the doll's "private parts" area and suggest it is designed as part of an effort to groom young children for sex.
According to Hasbro's product description, the 12-inch tall doll is aimed at children 4 years and older and "giggles 3 different ways when she's tickled." It sings a version of the song "Trolls Just Want to Have Fun" from the DreamWorks Animation feature movie "Trolls World Tour."
Current Employee - Marketing says"Highly political, unfair, biased and stressed."
Former Employee - Anonymous Employee says"highly political, appoint people by favoritism"
Former Employee - Anonymous Employee says"Red tape, operational dysfunction beyond what a typical worker should encounter, the good employees leave because their tolerance for ineptitude is lower than those who stay. Newer employees who have been employed elsewhere quickly realize what a mess this company is once they get down to business, which only fuels incredulous dissatisfaction and quickly leaving within a year or two. I know people who left with no job lined up because it was so bad. Older employees and those who have never experienced a true healthy workplace stay because they don’t know any better. It’s like some twisted Stockholm Syndrome thought process. I can’t imagine the layoffs that are going to occur because of the coronavirus impact - they’d already done layoffs twice in a period of a year and a half leading up to COVID19. I also find it telling that the company was parading around a new CXO hire in April 2019 like it was going to revolutionize and save the business yet they hadn’t even figured out how people would report into her and what the role would entail, and by October 2019, she was gone from the company. Whether she left because she was so unhappy with the realities of the dysfunction of this company, or because they said to her that her ability to actually work and try to change things for the better “wasn’t a fit”...that entire scenario is classic Hasbro."
Current Employee - Senior Brand Manager says"New senior leaders of the Lain America region are hugely under-qualified. I am ashamed about how noticeable are the lack of capabilities and very poor qualifications of our senior leaders. No qualifications whatsoever to lead a region. No organizational nor managerial skills. They do not care about people nor its development, they are only focused on Mexico. The HR department is a real joke. Suffice to say that it is not more than a well-paid group of clerks doing the errands from senior management. They have no leadership, influence or management power. The most not trustworthy team I have ever met. They are the perfect example of what an HR Department should not be. In the Latin America organization, if you are Mexican, you will do fine. If you are not Mexican, you do not have a career. Ethnic nepotism and bias at his highest expression. If you were lay off for low performance, it doesn't matter. If you are a friend of the current Senior Management team, they will hire you back. No integrity, no equal opportunities, no consistency, pure favoritism. This is the closest thing to a Mom & Pop operation. Recognition is very low and engagement is very poor. It doesn’t matter If you have the qualifications or several post graduate degrees. The senior leaders will always favor Mexico. Benefits are not good. After talking with friends working for a key global entertainment partner, benefits are much better in serious and reputable entertainment companies."
Former Employee - Marketing says"Cliquey and gossipy, unsupportive management and unpleasant culture generally"
Current Employee - Center of Excellence says"Horrible communication Poor leadership Unprofessional program directors Negative culture No feedback or praise Hard to be promoted"
Former Employee - Customer Service Representative says"The work the hours. Management are horrible and harass you and bully you if your slow"
Current Employee - Manager says"Rampant favoritism and unethical behavior. Abusive behavior from people in a position of power is not checked (or is only temporarily) and has been rewarded. People management is not valued or rewarded. Unprofessional individuals run some of the largest brands in the company. Unrealistic expectations are the norm and our products and people are suffering. Sexism is widespread."
Former Employee - Legal says"Self-centered senior management, no respect for rank and file, people who run the legal department lack humility and are only out for themselves."
Current Employee - Anonymous Employee says"Hasbro still relies on outdated technologies and systems and they hardly show any interest to upgrade. It is always a few selected people working and taking stress while the rest don't work. Work life balance is not great. It is not pleasant working experience with AMS team, some of them are way too rude. There needs to be a replacement of staff in their team."
Data Governance Analyst (Former Employee) says"No training or job explanation higher ups only cared for themselves and left me to do busy work or jobs other members didn’t want to. No benefits pay was less than livable"
Machine technician (Former Employee) says"I was working through agency doing machine technician, 40 hour a week and they don't treat there temps with the respect they Deserve. I made the best of it for the time being.free lunchshort breaks"
Senior Manager (Former Employee) says"Not a bad place to work, but it won't help you in the future because it is an old and traditional industry. Most people are leaving or being laid off anyway."
Will not disclose (Former Employee) says"Hasbro does not hire from within and they make it IMPOSSIBLE to advance ... management is so unempathetic... I spent almost half my life working there just to get used.Half day FridayPoor management"
Senior Manager (Former Employee) says"Industry is declining, so it might be best to find employment elsewhere. Management is basically only out for itself and it's own personal profit, with little concern for employees."
Designer (Former Employee) says"Pros: If you are a sadistic megalomaniac, you will go far at this company, with the full support of management, human resources and legal. Cons: You will be managed by people who are comically unqualified to manage personnel, especially if you are in a design role. Despite what its public face may lead you to believe, this is the most unprogressive, over-working, under-paying and demoralizing company I have ever worked for, in my many years working in other corporate environments. If you are a recent college graduate and think that working here will be like working at Google or Amazon, you will be tragically disappointed. Advice to Management: Sell your company to someone who didn't receive their management training from depression-era textbooks. You are totally blind to how your low-level managers treat their direct reports - it's shameful and embarrassing.No personnel management experience necessary.No personnel management experience necessary!!!"
Forklift Mechanic and tractor truck mechanic (Former Employee) says"Company left to China. They paid their Chinese workers 2 dllrs. for 6 hrs. of work and 2 dollars for six more hrs. of work in the afternoon. They had their workers working in flip flops instead of steal toe shoes, and all Osha rules were out the window. They left us without jobs because of the lure of bigger profit margins.noneMoney hungry Company"
Associate Marketing Manager (Former Employee) says"Read the book by Wayne Miller, Toy Wars: The Epic Struggle Between G.I.Joe, Barbie and the Companies Who Make Them. Too bad he was writing the book during my employment at the company & I couldn't benefit from his research. By the way; It's ALL true and NOTHING has changed.Aesthetically beautiful environment...everything else!"
promotor de ventas (Former Employee) says"Reafirme el control y manejo de mercancías y de personal, aprendí a negociar con jefes, subgerentes y gerentes, la parte mas difícil es resolver el que deseen en temporada que estés en todas partes al mismo tiempo"
Graphic Production Specialist (Former Employee) says"If you are a contract employee and get sexually assaulted by another employee, they will hire that white male FT and then make life difficult for you. Lots of politics. Be weary your soul for a discount."
Employée en tant que Préparatrice (Former Employee) says"Employés sous pression constante dans la peur de ne pas réussir notre objectif. Objectif etant IMPOSSIBLE à atteindre. Les personnes dont le chef n'aime pas la tete etaient les premiers à etre viré."
Staff Accountant (Former Employee) says"Incompetent manager. When I asked how to do something, the standard response was see how it was done previously. The person who did my job before me was not too bright so there were a lot of mistakes. I did not find out until the CEO pointed it out. You were constantly told you are a valuable employee until all of a sudden you are not. I really wanted to go back to my old job there, but to no avail."
Promotora de Merchandising (Former Employee) says"Empresa de brinquedos importada, montava vitrines e fazia abastecimentos em Shoppings e Supermercados"
Tech 3 (Former Employee) says"Everything goes downhill. Including management who will pass the buck to its employees."
FREELANCE STAFFING AGENCIES (Former Employee) says"Hasbro hired me after 6 people interviewed me. They provided zero training and their idea of on-boarding is having you chase team members around who are trying to do their own jobs. If you haven't caught on to their acronym-speak in a few days, expect visible eye rolling among the team. An example - "we need to put our TCO to have FAR ready for HFE." ok - HFE is Hasbro Far East... FAR is final art release. But TCO? Tools? No. that's "thinking caps on".food in buildingunsafe museum to toys - crowded aisles, firetrap"
Product Designer (Former Employee) says"I learned what it is like to be an expendable faceless employee.Free toysLies, Misconceptions, Layoffs"
promotor/ mercaderista (Former Employee) says"el centro donde labore me brindaron todo el conocimiento y el aprendijaque que puede tener el promotor de ventas al momento de ofrecer el producto y la facilidad del consumidor de comprar el juguete que sera para el niño.seguro publico"
MONTACARGUISTA (Former Employee) says"Mucho favoritismo y mal manejo de recursos humanos"
Senior Designer (Current Employee) says"It's a place to put in a few years to gain experience and leave. Unfortunately this isn't a family company and everything is tied to shareholders, so layoffs are frequent with minimal chance for move-up in career path. Ideally, great place to make contacts via licensing and trade show to make the next move. With lack of competence in middle management, most teams are left to fend for themselves with constant churn/changes to mediocre product offering. If it wasn't for big licenses, not sure what Hasbro would do."
Warehouse Operative (Former Employee) says"work you to the bone, time you, and try to control every second of your time. you must be a robot to work here.long hours, bad co workers and bad time management"
Consumer says"I am in need of 2 of the Mr. MINT cards that are part of the Candy Land game. My game is about 30 years old. Customer service told me they only have a 1 year warranty for parts. I offered to pay, same story. Ok send a full deck of the cards and I will pay, same answer. Felt I was talking to David the robot. I can't imagine that my request is an impossibility. The game is still being manufactured. Maybe the issue is where it is manufactured that makes helping a long time customer on a simple request so difficult. I wonder if my game was under a year if the same issue would exist? Let's see if anyone responds and if they can send me out the 2 cards...hmmm"
Heather Roberts says"Received a Mr Frosty which has been licensed and sold by a company called Flairgp toys. Their number is not in service for complaints and they aren’t answering their emails. Hasbro shouldn’t license their name to companies that don’t have functional customer services. There is no way for me to resolve the issue of missing parts as this was a gift."
Big Phil The Piper says"Bought their clue board game and it was missing pieces and cards.....after it happened I looked up info just to make sure.....many people had the same problem. They are a scamming company and send out games without checks or are put out purely to scam people. Returning to the store for a refund. Walmart had this."
P says"Hasbro manages to ruin every franchise they own for short term profit. Just look at WotC and MtG. An absolute disgrace of a company and the people in charge are nothing but ignorant and incompetent. To hell with them!"
Aviv M. Icel ❄ says"RT @d100rpgnews: This week: - the trouble with online gaming - @AndrewsMcMeel's RPG push - @Hasbro revives HeroQuest - a very gay videogam…"
Jarina says"RT @d100rpgnews: This week: - the trouble with online gaming - @AndrewsMcMeel's RPG push - @Hasbro revives HeroQuest - a very gay videogam…"
D&D Retweets @ 🏠 says"RT @d100rpgnews: This week: - the trouble with online gaming - @AndrewsMcMeel's RPG push - @Hasbro revives HeroQuest - a very gay videogam…"
Amy C Goodenough says"RT @d100rpgnews: This week: - the trouble with online gaming - @AndrewsMcMeel's RPG push - @Hasbro revives HeroQuest - a very gay videogam…"
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